2005 Fact of the Months

  • December FACT OF THE MONTH
    85% of New Car Purchasers Agree with the Statement - "My F&I representative took the time to understand what I was really asking or saying. *

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  • November FACT OF THE MONTH
    With nearly equal levels of satisfaction, men (90%) and women (91%) agree that their purchasing/leasing experiences at franchised dealerships are positive. *

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  • OCTOBER FACT OF THE MONTH
    81% of car buyers say they would buy a car again from the same dealership where they made their most recent vehicle. *

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  • AUGUST FACT OF THE MONTH
    9 out of 10 Minority New Vehicle Buyers Found the Dealership's Finance Personnel to be Respectful.*

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  • JUNE FACT OF THE MONTH
    True or False?
    More men than women indicate that their overall dealership purchase experience was positive.

    FALSE. 83% of women indicate that their overall dealership purchase experience was positive compared to 80% for their male counterparts. *

  • MAY FACT OF THE MONTH
    95% of new car purchasers surveyed, both minority and non minority, agree that their salesperson was respectful in their dealings. *

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  • APRIL FACT OF THE MONTH
    83% of new car purchasers agree with the statement, "My Finance and Insurance representative was forthright in telling me the whole story." *

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  • MARCH FACT OF THE MONTH
    New car buyers rate the trustworthiness of their auto dealerships at 68.4 on a 100-point scale. This is nearly as high as the score they gave to the law enforcement industry in general (69.5).*

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  • TOP TIPS: MAKING YOUR CAR BUYING EXPERIENCE PAY OFF
    January 30, 2005

  • BROCHURE AND POCKET CARD
    January 30, 2005